feat: implement public booking cancellation feature

- Added cancelPublicBooking handler to manage booking cancellations.
- Updated public booking service to include cancellation logic.
- Created cancelPublicBooking schema for input validation.
- Modified public booking confirmation page to allow users to cancel their bookings.
- Enhanced email service to send cancellation confirmation emails.
- Made customerEmail field required in booking schemas and updated related components.
- Updated API client to support cancellation requests.
- Added migration to enforce non-nullable customer_email fields in the database.

apps/backend/prisma/court.prisma

@@ -85,7 +85,7 @@ model CourtBooking {
   endTime       String              @map("end_time") @db.VarChar(5)
   customerName  String              @map("customer_name") @db.VarChar(120)
   customerPhone String              @map("customer_phone") @db.VarChar(30)
-  customerEmail String?             @map("customer_email") @db.VarChar(254)
+  customerEmail String              @map("customer_email") @db.VarChar(254)
   status        CourtBookingStatus  @default(CONFIRMED)
   createdAt     DateTime            @default(now()) @map("created_at")
   updatedAt     DateTime            @updatedAt @map("updated_at")
@@ -108,7 +108,7 @@ model CourtBookingLog {
   newStatus      CourtBookingStatus  @map("new_status")
   customerName  String               @map("customer_name") @db.VarChar(120)
   customerPhone String               @map("customer_phone") @db.VarChar(30)
-  customerEmail String?              @map("customer_email") @db.VarChar(254)
+  customerEmail String               @map("customer_email") @db.VarChar(254)
   changedAt      DateTime            @default(now()) @map("changed_at")
 
   @@map("court_booking_logs")

apps/backend/prisma/migrations/20260605121954_make_email_required/migration.sql

@@ -0,0 +1,16 @@
+/*
+  Warnings:
+
+  - Made the column `customer_email` on table `court_booking_logs` required. This step will fail if there are existing NULL values in that column.
+  - Made the column `customer_email` on table `court_bookings` required. This step will fail if there are existing NULL values in that column.
+
+*/
+-- Backfill existing NULL values with placeholder
+UPDATE "court_booking_logs" SET "customer_email" = 'missing@playzer.app' WHERE "customer_email" IS NULL;
+UPDATE "court_bookings" SET "customer_email" = 'missing@playzer.app' WHERE "customer_email" IS NULL;
+
+-- AlterTable
+ALTER TABLE "court_booking_logs" ALTER COLUMN "customer_email" SET NOT NULL;
+
+-- AlterTable
+ALTER TABLE "court_bookings" ALTER COLUMN "customer_email" SET NOT NULL;

apps/backend/src/emails/booking-confirmation.ts

@@ -1,5 +1,6 @@
 type BookingEmailData = {
   bookingCode: string;
+  complexSlug?: string;
   complexName: string;
   date: string;
   startTime: string;
@@ -171,15 +172,30 @@ export function bookingConfirmationHtml(data: BookingEmailData): string {
       </td>
     </tr>
 
+    ${
+      data.complexSlug
+        ? `
     <tr>
       <td style="padding:0 20px 24px;">
-        <p style="margin:0;font-size:13px;color:#6b7280;text-align:center;line-height:1.5;">
+        <table role="presentation" width="100%" cellpadding="0" cellspacing="0">
-          Present&aacute; el c&oacute;digo de reserva al llegar al complejo.
+          <tr>
-          <br />
+            <td align="center">
-          Si necesit&aacute;s cancelar o modificar, contactate directamente con el complejo.
+              <table role="presentation" cellpadding="0" cellspacing="0" style="background-color:#059669;border-radius:12px;">
-        </p>
+                <tr>
+                  <td style="padding:14px 32px;font-size:15px;font-weight:600;">
+                    <a href="${APP_BASE_URL}/${data.complexSlug}/booking/confirmed/${data.bookingCode}" style="color:#ffffff;text-decoration:none;display:inline-block;">
+                      Cancelar reserva
+                    </a>
+                  </td>
+                </tr>
+              </table>
+            </td>
+          </tr>
+        </table>
       </td>
-    </tr>`;
+    </tr>`
+        : ''
+    }`;
 
   return wrapLayout(content);
 }

apps/backend/src/generated/prisma/models/CourtBooking.ts

@@ -198,7 +198,7 @@ export type CourtBookingGroupByOutputType = {
   endTime: string
   customerName: string
   customerPhone: string
-  customerEmail: string | null
+  customerEmail: string
   status: $Enums.CourtBookingStatus
   createdAt: Date
   updatedAt: Date
@@ -234,7 +234,7 @@ export type CourtBookingWhereInput = {
   endTime?: Prisma.StringFilter<"CourtBooking"> | string
   customerName?: Prisma.StringFilter<"CourtBooking"> | string
   customerPhone?: Prisma.StringFilter<"CourtBooking"> | string
-  customerEmail?: Prisma.StringNullableFilter<"CourtBooking"> | string | null
+  customerEmail?: Prisma.StringFilter<"CourtBooking"> | string
   status?: Prisma.EnumCourtBookingStatusFilter<"CourtBooking"> | $Enums.CourtBookingStatus
   createdAt?: Prisma.DateTimeFilter<"CourtBooking"> | Date | string
   updatedAt?: Prisma.DateTimeFilter<"CourtBooking"> | Date | string
@@ -250,7 +250,7 @@ export type CourtBookingOrderByWithRelationInput = {
   endTime?: Prisma.SortOrder
   customerName?: Prisma.SortOrder
   customerPhone?: Prisma.SortOrder
-  customerEmail?: Prisma.SortOrderInput | Prisma.SortOrder
+  customerEmail?: Prisma.SortOrder
   status?: Prisma.SortOrder
   createdAt?: Prisma.SortOrder
   updatedAt?: Prisma.SortOrder
@@ -270,7 +270,7 @@ export type CourtBookingWhereUniqueInput = Prisma.AtLeast<{
   endTime?: Prisma.StringFilter<"CourtBooking"> | string
   customerName?: Prisma.StringFilter<"CourtBooking"> | string
   customerPhone?: Prisma.StringFilter<"CourtBooking"> | string
-  customerEmail?: Prisma.StringNullableFilter<"CourtBooking"> | string | null
+  customerEmail?: Prisma.StringFilter<"CourtBooking"> | string
   status?: Prisma.EnumCourtBookingStatusFilter<"CourtBooking"> | $Enums.CourtBookingStatus
   createdAt?: Prisma.DateTimeFilter<"CourtBooking"> | Date | string
   updatedAt?: Prisma.DateTimeFilter<"CourtBooking"> | Date | string
@@ -286,7 +286,7 @@ export type CourtBookingOrderByWithAggregationInput = {
   endTime?: Prisma.SortOrder
   customerName?: Prisma.SortOrder
   customerPhone?: Prisma.SortOrder
-  customerEmail?: Prisma.SortOrderInput | Prisma.SortOrder
+  customerEmail?: Prisma.SortOrder
   status?: Prisma.SortOrder
   createdAt?: Prisma.SortOrder
   updatedAt?: Prisma.SortOrder
@@ -307,7 +307,7 @@ export type CourtBookingScalarWhereWithAggregatesInput = {
   endTime?: Prisma.StringWithAggregatesFilter<"CourtBooking"> | string
   customerName?: Prisma.StringWithAggregatesFilter<"CourtBooking"> | string
   customerPhone?: Prisma.StringWithAggregatesFilter<"CourtBooking"> | string
-  customerEmail?: Prisma.StringNullableWithAggregatesFilter<"CourtBooking"> | string | null
+  customerEmail?: Prisma.StringWithAggregatesFilter<"CourtBooking"> | string
   status?: Prisma.EnumCourtBookingStatusWithAggregatesFilter<"CourtBooking"> | $Enums.CourtBookingStatus
   createdAt?: Prisma.DateTimeWithAggregatesFilter<"CourtBooking"> | Date | string
   updatedAt?: Prisma.DateTimeWithAggregatesFilter<"CourtBooking"> | Date | string
@@ -321,7 +321,7 @@ export type CourtBookingCreateInput = {
   endTime: string
   customerName: string
   customerPhone: string
-  customerEmail?: string | null
+  customerEmail: string
   status?: $Enums.CourtBookingStatus
   createdAt?: Date | string
   updatedAt?: Date | string
@@ -337,7 +337,7 @@ export type CourtBookingUncheckedCreateInput = {
   endTime: string
   customerName: string
   customerPhone: string
-  customerEmail?: string | null
+  customerEmail: string
   status?: $Enums.CourtBookingStatus
   createdAt?: Date | string
   updatedAt?: Date | string
@@ -351,7 +351,7 @@ export type CourtBookingUpdateInput = {
   endTime?: Prisma.StringFieldUpdateOperationsInput | string
   customerName?: Prisma.StringFieldUpdateOperationsInput | string
   customerPhone?: Prisma.StringFieldUpdateOperationsInput | string
-  customerEmail?: Prisma.NullableStringFieldUpdateOperationsInput | string | null
+  customerEmail?: Prisma.StringFieldUpdateOperationsInput | string
   status?: Prisma.EnumCourtBookingStatusFieldUpdateOperationsInput | $Enums.CourtBookingStatus
   createdAt?: Prisma.DateTimeFieldUpdateOperationsInput | Date | string
   updatedAt?: Prisma.DateTimeFieldUpdateOperationsInput | Date | string
@@ -367,7 +367,7 @@ export type CourtBookingUncheckedUpdateInput = {
   endTime?: Prisma.StringFieldUpdateOperationsInput | string
   customerName?: Prisma.StringFieldUpdateOperationsInput | string
   customerPhone?: Prisma.StringFieldUpdateOperationsInput | string
-  customerEmail?: Prisma.NullableStringFieldUpdateOperationsInput | string | null
+  customerEmail?: Prisma.StringFieldUpdateOperationsInput | string
   status?: Prisma.EnumCourtBookingStatusFieldUpdateOperationsInput | $Enums.CourtBookingStatus
   createdAt?: Prisma.DateTimeFieldUpdateOperationsInput | Date | string
   updatedAt?: Prisma.DateTimeFieldUpdateOperationsInput | Date | string
@@ -382,7 +382,7 @@ export type CourtBookingCreateManyInput = {
   endTime: string
   customerName: string
   customerPhone: string
-  customerEmail?: string | null
+  customerEmail: string
   status?: $Enums.CourtBookingStatus
   createdAt?: Date | string
   updatedAt?: Date | string
@@ -396,7 +396,7 @@ export type CourtBookingUpdateManyMutationInput = {
   endTime?: Prisma.StringFieldUpdateOperationsInput | string
   customerName?: Prisma.StringFieldUpdateOperationsInput | string
   customerPhone?: Prisma.StringFieldUpdateOperationsInput | string
-  customerEmail?: Prisma.NullableStringFieldUpdateOperationsInput | string | null
+  customerEmail?: Prisma.StringFieldUpdateOperationsInput | string
   status?: Prisma.EnumCourtBookingStatusFieldUpdateOperationsInput | $Enums.CourtBookingStatus
   createdAt?: Prisma.DateTimeFieldUpdateOperationsInput | Date | string
   updatedAt?: Prisma.DateTimeFieldUpdateOperationsInput | Date | string
@@ -411,7 +411,7 @@ export type CourtBookingUncheckedUpdateManyInput = {
   endTime?: Prisma.StringFieldUpdateOperationsInput | string
   customerName?: Prisma.StringFieldUpdateOperationsInput | string
   customerPhone?: Prisma.StringFieldUpdateOperationsInput | string
-  customerEmail?: Prisma.NullableStringFieldUpdateOperationsInput | string | null
+  customerEmail?: Prisma.StringFieldUpdateOperationsInput | string
   status?: Prisma.EnumCourtBookingStatusFieldUpdateOperationsInput | $Enums.CourtBookingStatus
   createdAt?: Prisma.DateTimeFieldUpdateOperationsInput | Date | string
   updatedAt?: Prisma.DateTimeFieldUpdateOperationsInput | Date | string
@@ -532,7 +532,7 @@ export type CourtBookingCreateWithoutCourtInput = {
   endTime: string
   customerName: string
   customerPhone: string
-  customerEmail?: string | null
+  customerEmail: string
   status?: $Enums.CourtBookingStatus
   createdAt?: Date | string
   updatedAt?: Date | string
@@ -546,7 +546,7 @@ export type CourtBookingUncheckedCreateWithoutCourtInput = {
   endTime: string
   customerName: string
   customerPhone: string
-  customerEmail?: string | null
+  customerEmail: string
   status?: $Enums.CourtBookingStatus
   createdAt?: Date | string
   updatedAt?: Date | string
@@ -590,7 +590,7 @@ export type CourtBookingScalarWhereInput = {
   endTime?: Prisma.StringFilter<"CourtBooking"> | string
   customerName?: Prisma.StringFilter<"CourtBooking"> | string
   customerPhone?: Prisma.StringFilter<"CourtBooking"> | string
-  customerEmail?: Prisma.StringNullableFilter<"CourtBooking"> | string | null
+  customerEmail?: Prisma.StringFilter<"CourtBooking"> | string
   status?: Prisma.EnumCourtBookingStatusFilter<"CourtBooking"> | $Enums.CourtBookingStatus
   createdAt?: Prisma.DateTimeFilter<"CourtBooking"> | Date | string
   updatedAt?: Prisma.DateTimeFilter<"CourtBooking"> | Date | string
@@ -604,7 +604,7 @@ export type CourtBookingCreateManyCourtInput = {
   endTime: string
   customerName: string
   customerPhone: string
-  customerEmail?: string | null
+  customerEmail: string
   status?: $Enums.CourtBookingStatus
   createdAt?: Date | string
   updatedAt?: Date | string
@@ -618,7 +618,7 @@ export type CourtBookingUpdateWithoutCourtInput = {
   endTime?: Prisma.StringFieldUpdateOperationsInput | string
   customerName?: Prisma.StringFieldUpdateOperationsInput | string
   customerPhone?: Prisma.StringFieldUpdateOperationsInput | string
-  customerEmail?: Prisma.NullableStringFieldUpdateOperationsInput | string | null
+  customerEmail?: Prisma.StringFieldUpdateOperationsInput | string
   status?: Prisma.EnumCourtBookingStatusFieldUpdateOperationsInput | $Enums.CourtBookingStatus
   createdAt?: Prisma.DateTimeFieldUpdateOperationsInput | Date | string
   updatedAt?: Prisma.DateTimeFieldUpdateOperationsInput | Date | string
@@ -632,7 +632,7 @@ export type CourtBookingUncheckedUpdateWithoutCourtInput = {
   endTime?: Prisma.StringFieldUpdateOperationsInput | string
   customerName?: Prisma.StringFieldUpdateOperationsInput | string
   customerPhone?: Prisma.StringFieldUpdateOperationsInput | string
-  customerEmail?: Prisma.NullableStringFieldUpdateOperationsInput | string | null
+  customerEmail?: Prisma.StringFieldUpdateOperationsInput | string
   status?: Prisma.EnumCourtBookingStatusFieldUpdateOperationsInput | $Enums.CourtBookingStatus
   createdAt?: Prisma.DateTimeFieldUpdateOperationsInput | Date | string
   updatedAt?: Prisma.DateTimeFieldUpdateOperationsInput | Date | string
@@ -646,7 +646,7 @@ export type CourtBookingUncheckedUpdateManyWithoutCourtInput = {
   endTime?: Prisma.StringFieldUpdateOperationsInput | string
   customerName?: Prisma.StringFieldUpdateOperationsInput | string
   customerPhone?: Prisma.StringFieldUpdateOperationsInput | string
-  customerEmail?: Prisma.NullableStringFieldUpdateOperationsInput | string | null
+  customerEmail?: Prisma.StringFieldUpdateOperationsInput | string
   status?: Prisma.EnumCourtBookingStatusFieldUpdateOperationsInput | $Enums.CourtBookingStatus
   createdAt?: Prisma.DateTimeFieldUpdateOperationsInput | Date | string
   updatedAt?: Prisma.DateTimeFieldUpdateOperationsInput | Date | string
@@ -742,7 +742,7 @@ export type $CourtBookingPayload<ExtArgs extends runtime.Types.Extensions.Intern
     endTime: string
     customerName: string
     customerPhone: string
-    customerEmail: string | null
+    customerEmail: string
     status: $Enums.CourtBookingStatus
     createdAt: Date
     updatedAt: Date

apps/backend/src/modules/admin-booking/handlers/create-admin-booking.handler.ts

@@ -1,3 +1,4 @@
+import { db } from '@/lib/prisma';
 import {
   AdminBookingServiceError,
   createAdminBooking,
@@ -16,8 +17,14 @@ export async function createAdminBookingHandler(c: AppContext) {
   try {
     const booking = await createAdminBooking(user.id, complexId, payload);
 
+    const complex = await db.complex.findUnique({
+      where: { id: complexId },
+      select: { complexSlug: true },
+    });
+
     void sendBookingConfirmation({
       bookingCode: booking.bookingCode,
+      complexSlug: complex?.complexSlug ?? '',
       complexName: booking.complexName,
       date: booking.date,
       startTime: booking.startTime,

apps/backend/src/modules/admin-booking/services/admin-booking.service.ts

@@ -199,7 +199,7 @@ function mapBookingResponse(booking: {
   endTime: string;
   customerName: string;
   customerPhone: string;
-  customerEmail: string | null;
+  customerEmail: string;
   status: 'CONFIRMED' | 'CANCELLED' | 'COMPLETED' | 'NOSHOW';
   createdAt: Date;
   updatedAt: Date;
@@ -235,7 +235,7 @@ function mapBookingResponse(booking: {
     endTime: booking.endTime,
     customerName: booking.customerName,
     customerPhone: booking.customerPhone,
-    customerEmail: booking.customerEmail ?? undefined,
+    customerEmail: booking.customerEmail,
     price: booking.price ?? 0,
     status: booking.status,
     createdAt: booking.createdAt.toISOString(),
@@ -424,7 +424,7 @@ export async function createAdminBooking(
             endTime: selectedSlot.endTime,
             customerName: input.customerName.trim(),
             customerPhone: input.customerPhone.trim(),
-            customerEmail: input.customerEmail?.trim() || null,
+            customerEmail: input.customerEmail.trim(),
             status: 'CONFIRMED',
           },
           include: {

apps/backend/src/modules/public-booking/handlers/cancel-public-booking.handler.ts

@@ -0,0 +1,55 @@
+import { sseManager } from '@/lib/sse';
+import {
+  PublicBookingServiceError,
+  cancelPublicBooking,
+} from '@/modules/public-booking/services/public-booking.service';
+import { sendBookingCancelled } from '@/services/booking-email.service';
+import type { AppContext } from '@/types/hono';
+import type { CancelPublicBookingInput } from '@repo/api-contract';
+
+type ComplexSlugParams = { complexSlug: string };
+
+export async function cancelPublicBookingHandler(c: AppContext) {
+  const { complexSlug } = c.req.valid('param' as never) as ComplexSlugParams;
+  const payload = c.req.valid('json' as never) as CancelPublicBookingInput;
+
+  try {
+    const booking = await cancelPublicBooking(complexSlug, payload);
+
+    const channel = `complex-${booking.complexId}`;
+    sseManager.emit(
+      channel,
+      JSON.stringify({
+        type: 'booking_cancelled',
+        booking: {
+          bookingCode: booking.bookingCode,
+          courtId: booking.courtId,
+          date: booking.date,
+          startTime: booking.startTime,
+          endTime: booking.endTime,
+        },
+      })
+    );
+
+    void sendBookingCancelled({
+      bookingCode: booking.bookingCode,
+      complexSlug: booking.complexSlug,
+      complexName: booking.complexName,
+      date: booking.date,
+      startTime: booking.startTime,
+      endTime: booking.endTime,
+      courtName: booking.courtName,
+      sportName: booking.sport.name,
+      customerName: booking.customerName,
+      customerEmail: booking.customerEmail,
+    });
+
+    return c.json(booking);
+  } catch (error) {
+    if (error instanceof PublicBookingServiceError) {
+      return c.json({ message: error.message }, error.status);
+    }
+
+    throw error;
+  }
+}

apps/backend/src/modules/public-booking/handlers/create-public-booking.handler.ts

@@ -33,6 +33,7 @@ export async function createPublicBookingHandler(c: AppContext) {
 
     void sendBookingConfirmation({
       bookingCode: booking.bookingCode,
+      complexSlug: booking.complexSlug,
       complexName: booking.complexName,
       date: booking.date,
       startTime: booking.startTime,

apps/backend/src/modules/public-booking/public-booking.routes.ts

@@ -1,9 +1,14 @@
+import { cancelPublicBookingHandler } from '@/modules/public-booking/handlers/cancel-public-booking.handler';
 import { createPublicBookingHandler } from '@/modules/public-booking/handlers/create-public-booking.handler';
 import { getPublicBookingConfirmationHandler } from '@/modules/public-booking/handlers/get-public-booking-confirmation.handler';
 import { listPublicAvailabilityHandler } from '@/modules/public-booking/handlers/list-public-availability.handler';
 import type { AppEnv } from '@/types/hono';
 import { zValidator } from '@hono/zod-validator';
-import { createPublicBookingSchema, publicAvailabilityQuerySchema } from '@repo/api-contract';
+import {
+  cancelPublicBookingSchema,
+  createPublicBookingSchema,
+  publicAvailabilityQuerySchema,
+} from '@repo/api-contract';
 import { Hono } from 'hono';
 import { z } from 'zod';
 
@@ -33,3 +38,10 @@ publicBookingRoutes.get(
   zValidator('param', confirmationParamsSchema),
   getPublicBookingConfirmationHandler
 );
+
+publicBookingRoutes.post(
+  '/complex/:complexSlug/cancel',
+  zValidator('param', complexSlugParamsSchema),
+  zValidator('json', cancelPublicBookingSchema),
+  cancelPublicBookingHandler
+);

apps/backend/src/modules/public-booking/services/public-booking.service.ts

@@ -2,6 +2,7 @@ import { randomInt } from 'node:crypto';
 import { db } from '@/lib/prisma';
 import { evaluatePlanUsage, parsePlanRules } from '@/modules/plan/services/plan-rules.service';
 import type {
+  CancelPublicBookingInput,
   CreatePublicBookingInput,
   DayOfWeek,
   PublicAvailabilityQuery,
@@ -42,7 +43,6 @@ export class PublicBookingServiceError extends Error {
 
   constructor(message: string, status: 400 | 403 | 404 | 409) {
     super(message);
-    this.name = 'PublicBookingServiceError';
     this.status = status;
   }
 }
@@ -276,7 +276,7 @@ function mapBookingResponse(input: {
   endTime: string;
   customerName: string;
   customerPhone: string;
-  customerEmail: string | null;
+  customerEmail: string;
   price: number;
   status: 'CONFIRMED' | 'CANCELLED' | 'COMPLETED' | 'NOSHOW';
   court: {
@@ -306,7 +306,7 @@ function mapBookingResponse(input: {
     endTime: input.endTime,
     customerName: input.customerName,
     customerPhone: input.customerPhone,
-    customerEmail: input.customerEmail ?? undefined,
+    customerEmail: input.customerEmail,
     status: input.status,
     price: input.price,
     createdAt: input.createdAt.toISOString(),
@@ -386,7 +386,7 @@ export async function getPublicBookingConfirmation(complexSlug: string, bookingC
       slug: booking.court.sport.slug,
     },
     status: booking.status,
-    customerEmail: booking.customerEmail ?? undefined,
+    customerEmail: booking.customerEmail,
     createdAt: booking.createdAt.toISOString(),
   };
 }
@@ -631,7 +631,7 @@ export async function createPublicBooking(complexSlug: string, input: CreatePubl
             endTime: selectedSlot.endTime,
             customerName: input.customerName.trim(),
             customerPhone: input.customerPhone.trim(),
-            customerEmail: input.customerEmail?.trim() || null,
+            customerEmail: input.customerEmail.trim(),
             status: 'CONFIRMED',
           },
           select: {
@@ -712,3 +712,108 @@ export async function createPublicBooking(complexSlug: string, input: CreatePubl
     409
   );
 }
+
+export async function cancelPublicBooking(complexSlug: string, input: CancelPublicBookingInput) {
+  const normalizedBookingCode = input.bookingCode.toUpperCase();
+  const booking = await db.courtBooking.findFirst({
+    where: {
+      bookingCode: normalizedBookingCode,
+      court: {
+        complex: {
+          complexSlug,
+        },
+      },
+    },
+    include: {
+      court: {
+        select: {
+          id: true,
+          name: true,
+          basePrice: true,
+          priceRules: {
+            where: { isActive: true },
+            orderBy: [{ dayOfWeek: 'asc' }, { startTime: 'asc' }],
+          },
+          sport: {
+            select: {
+              id: true,
+              name: true,
+              slug: true,
+            },
+          },
+          complex: {
+            select: {
+              id: true,
+              complexName: true,
+              complexSlug: true,
+            },
+          },
+        },
+      },
+    },
+  });
+
+  if (!booking) {
+    throw new PublicBookingServiceError('Reserva no encontrada.', 404);
+  }
+
+  if (booking.status !== 'CONFIRMED') {
+    throw new PublicBookingServiceError(
+      'Solo se pueden cancelar reservas en estado confirmada.',
+      409
+    );
+  }
+
+  if (booking.customerPhone !== input.customerPhone.trim()) {
+    throw new PublicBookingServiceError('Los datos ingresados no coinciden con la reserva.', 403);
+  }
+
+  const date = formatIsoDate(booking.bookingDate);
+  const { dayOfWeek } = parseIsoDate(date);
+  const price = resolveSlotPrice(booking.court, dayOfWeek, {
+    startTime: booking.startTime,
+    endTime: booking.endTime,
+  });
+
+  await db.courtBookingLog.create({
+    data: {
+      id: uuidv7(),
+      bookingCode: booking.bookingCode,
+      courtId: booking.courtId,
+      bookingDate: booking.bookingDate,
+      startTime: booking.startTime,
+      endTime: booking.endTime,
+      customerName: booking.customerName,
+      customerPhone: booking.customerPhone,
+      customerEmail: booking.customerEmail,
+      previousStatus: booking.status,
+      newStatus: 'CANCELLED',
+    },
+  });
+
+  await db.courtBooking.delete({
+    where: { id: booking.id },
+  });
+
+  return mapBookingResponse({
+    bookingId: booking.id,
+    bookingCode: booking.bookingCode,
+    bookingDate: booking.bookingDate,
+    createdAt: booking.createdAt,
+    startTime: booking.startTime,
+    endTime: booking.endTime,
+    customerName: booking.customerName,
+    customerPhone: booking.customerPhone,
+    customerEmail: booking.customerEmail,
+    price,
+    status: 'CANCELLED',
+    court: {
+      id: booking.court.id,
+      name: booking.court.name,
+      complexId: booking.court.complex.id,
+      complexName: booking.court.complex.complexName,
+      complexSlug: booking.court.complex.complexSlug,
+      sport: booking.court.sport,
+    },
+  });
+}

apps/backend/src/services/booking-email.service.ts

@@ -7,6 +7,7 @@ import { sendMail } from '@/lib/mailer';
 
 type BookingEmailInput = {
   bookingCode: string;
+  complexSlug?: string;
   complexName: string;
   date: string;
   startTime: string;
@@ -14,7 +15,7 @@ type BookingEmailInput = {
   courtName: string;
   sportName: string;
   customerName: string;
-  customerEmail?: string;
+  customerEmail: string;
   price?: number;
 };
 
@@ -23,6 +24,7 @@ export async function sendBookingConfirmation(data: BookingEmailInput) {
 
   const html = bookingConfirmationHtml({
     bookingCode: data.bookingCode,
+    complexSlug: data.complexSlug,
     complexName: data.complexName,
     date: data.date,
     startTime: data.startTime,

apps/frontend/src/features/booking/booking-provider.tsx

@@ -41,7 +41,7 @@ interface CreateManualBookingPayload {
   startTime: string;
   customerName: string;
   customerPhone: string;
-  customerEmail?: string;
+  customerEmail: string;
 }
 
 interface BookingContextValue {
@@ -316,7 +316,7 @@ export function BookingProvider({ children, complex }: BookingProviderProps) {
         startTime: payload.startTime,
         customerName: payload.customerName,
         customerPhone: payload.customerPhone,
-        customerEmail: payload.customerEmail || undefined,
+        customerEmail: payload.customerEmail,
       }),
     onSuccess: async () => {
       await queryClient.invalidateQueries({ queryKey: ['admin-bookings', complex.id] });

apps/frontend/src/features/booking/components/booking-create-dialog.tsx

@@ -42,7 +42,7 @@ const bookingFormSchema = z.object({
     .trim()
     .min(6, 'Ingresa un telefono válido.')
     .max(30, 'El telefono no puede superar los 30 caracteres.'),
-  customerEmail: z.string().email('Ingresá un email válido.').optional().or(z.literal('')),
+  customerEmail: z.string().email('Ingresá un email válido.'),
 });
 
 type BookingForm = z.infer<typeof bookingFormSchema>;
@@ -156,7 +156,7 @@ export function BookingCreateDialog() {
       startTime,
       customerName: values.customerName,
       customerPhone: values.customerPhone,
-      customerEmail: values.customerEmail || undefined,
+      customerEmail: values.customerEmail,
     });
   };
 

apps/frontend/src/features/booking/components/booking-tools-dialog.tsx

@@ -24,6 +24,7 @@ import {
   Wrench,
   XCircle,
 } from 'lucide-react';
+import { useState } from 'react';
 import { useBooking } from '../booking-provider';
 
 function formatDate(date: string | undefined) {
@@ -70,6 +71,7 @@ export function BookingToolsDialog() {
     useBooking();
   const isMobile = useIsMobile();
   const booking = selectedSegment?.booking;
+  const [confirmCancelOpen, setConfirmCancelOpen] = useState(false);
 
   const status = statusConfig[booking?.status ?? 'CONFIRMED'] ?? {
     label: booking?.status,
@@ -93,149 +95,211 @@ export function BookingToolsDialog() {
     closeBookingTools();
   };
 
+  const cancelConfirmDialog = (
+    <ResponsiveDialog
+      open={confirmCancelOpen}
+      onOpenChange={(open) => !open && setConfirmCancelOpen(false)}
+    >
+      <ResponsiveDialogContent>
+        <ResponsiveDialogHeader>
+          <ResponsiveDialogTitle>¿Cancelar reserva?</ResponsiveDialogTitle>
+          <ResponsiveDialogDescription>
+            Esta acción no se puede deshacer. Se eliminará la reserva y la cancha volverá a estar
+            disponible.
+          </ResponsiveDialogDescription>
+        </ResponsiveDialogHeader>
+
+        <div className="space-y-2 rounded-lg border bg-card p-4">
+          <div className="flex items-center justify-between">
+            <span className="text-sm text-muted-foreground">Cliente</span>
+            <span className="text-sm font-medium">{booking?.customerName ?? '-'}</span>
+          </div>
+          <div className="flex items-center justify-between">
+            <span className="text-sm text-muted-foreground">Cancha</span>
+            <span className="text-sm font-medium">{booking?.courtName ?? '-'}</span>
+          </div>
+          <div className="flex items-center justify-between">
+            <span className="text-sm text-muted-foreground">Fecha</span>
+            <span className="text-sm font-medium">{formatDate(booking?.date) || '-'}</span>
+          </div>
+          <div className="flex items-center justify-between">
+            <span className="text-sm text-muted-foreground">Horario</span>
+            <span className="text-sm font-medium">
+              {booking?.startTime ?? '--:--'} a {booking?.endTime ?? '--:--'}
+            </span>
+          </div>
+        </div>
+
+        <ResponsiveDialogFooter>
+          <ResponsiveDialogClose asChild>
+            <Button variant="outline">Volver</Button>
+          </ResponsiveDialogClose>
+          <Button
+            variant="destructive"
+            onClick={() => {
+              setConfirmCancelOpen(false);
+              updateStatus('CANCELLED');
+            }}
+          >
+            Sí, cancelar reserva
+          </Button>
+        </ResponsiveDialogFooter>
+      </ResponsiveDialogContent>
+    </ResponsiveDialog>
+  );
+
   if (isMobile) {
     return (
+      <>
+        <ResponsiveDialog
+          open={bookingToolsOpen}
+          onOpenChange={(open) => !open && closeBookingTools()}
+        >
+          <ResponsiveDialogContent
+            className="data-[variant=drawer]:!h-[92dvh] data-[variant=drawer]:!max-h-[92dvh] data-[variant=drawer]:overflow-hidden data-[variant=drawer]:px-0 data-[variant=drawer]:pb-0"
+            onOpenAutoFocus={(event) => event.preventDefault()}
+          >
+            <MobileBookingToolsSheet
+              status={status}
+              onComplete={() => updateStatus('COMPLETED')}
+              onCancel={() => setConfirmCancelOpen(true)}
+              onReminder={sendWhatsappReminder}
+              onNoShow={() => updateStatus('NOSHOW')}
+            />
+          </ResponsiveDialogContent>
+        </ResponsiveDialog>
+        {cancelConfirmDialog}
+      </>
+    );
+  }
+
+  return (
+    <>
       <ResponsiveDialog
         open={bookingToolsOpen}
         onOpenChange={(open) => !open && closeBookingTools()}
       >
         <ResponsiveDialogContent
-          className="data-[variant=drawer]:!h-[92dvh] data-[variant=drawer]:!max-h-[92dvh] data-[variant=drawer]:overflow-hidden data-[variant=drawer]:px-0 data-[variant=drawer]:pb-0"
+          className="data-[variant=dialog]:max-w-5xl data-[variant=drawer]:max-h-[92dvh] data-[variant=drawer]:overflow-y-auto data-[variant=drawer]:px-4 data-[variant=drawer]:pb-5"
           onOpenAutoFocus={(event) => event.preventDefault()}
         >
-          <MobileBookingToolsSheet
+          <ResponsiveDialogHeader className="data-[variant=drawer]:px-0 data-[variant=drawer]:text-left">
-            status={status}
+            <ResponsiveDialogTitle>Detalles de la reserva</ResponsiveDialogTitle>
-            onComplete={() => updateStatus('COMPLETED')}
+            <ResponsiveDialogDescription>
-            onCancel={() => updateStatus('CANCELLED')}
+              Administra la reserva y su estado.
-            onReminder={sendWhatsappReminder}
+            </ResponsiveDialogDescription>
-            onNoShow={() => updateStatus('NOSHOW')}
+          </ResponsiveDialogHeader>
-          />
+
+          <section className="mx-0 px-0 pt-3 pb-3 sm:-mx-6 sm:px-6 sm:pb-5">
+            <div className="grid grid-cols-1 gap-3 sm:grid-cols-3 sm:gap-0">
+              <DetailItem
+                icon={<MapPin className="h-5 w-5" />}
+                label="Cancha"
+                value={selectedSegment?.booking?.courtName ?? '-'}
+                helper={selectedSegment?.booking?.sport?.name}
+                withDivider
+              />
+
+              <DetailItem
+                icon={<BadgeCheck className="h-5 w-5" />}
+                label="Estado actual"
+                value={status.label}
+                valueClassName="text-emerald-400 uppercase dark:text-emerald-500"
+                withDivider
+              />
+
+              <DetailItem
+                icon={<User className="h-5 w-5" />}
+                label="Cliente"
+                value={selectedSegment?.booking?.customerName ?? '-'}
+              />
+
+              <DetailItem
+                icon={<Clock className="h-5 w-5" />}
+                label="Fecha"
+                value={`${formatDate(selectedSegment?.booking?.date)}`}
+                withDivider
+                className="sm:pt-10"
+              />
+
+              <DetailItem
+                icon={<Clock className="h-5 w-5" />}
+                label="Hora"
+                value={`${selectedSegment?.booking?.startTime} a ${selectedSegment?.booking?.endTime}`}
+                withDivider
+                className="sm:pt-10"
+              />
+
+              <DetailItem
+                icon={<Phone className="h-5 w-5" />}
+                label="Teléfono"
+                value={selectedSegment?.booking?.customerPhone ?? '-'}
+                className="sm:pt-10"
+              />
+            </div>
+          </section>
+
+          <Separator className="dark:bg-slate-800 bg-slate-300" />
+
+          {booking?.status !== 'COMPLETED' && (
+            <section className="space-y-3">
+              <div>
+                <h3 className="font-medium text-slate-100">Acciones disponibles</h3>
+                <p className="text-sm text-slate-400">
+                  Elegí qué hacer según lo que ocurrió con el cliente.
+                </p>
+              </div>
+              <div className="grid gap-3 sm:grid-cols-2">
+                <ActionButton
+                  icon={<CheckCircle2 className="h-5 w-5" />}
+                  title="Completar reserva"
+                  description="El cliente se presentó para usar la cancha."
+                  className="border-emerald-500/40 bg-emerald-500/10 text-lg text-emerald-600 hover:bg-emerald-500/15 hover:text-emerald-800"
+                  onClick={() => {
+                    updateStatus('COMPLETED');
+                  }}
+                />
+
+                <ActionButton
+                  icon={<XCircle className="h-5 w-5" />}
+                  title="Cancelar reserva"
+                  description="El cliente avisó que no va a venir. La cancha vuelve a estar disponible."
+                  className="border-red-500/40 bg-red-500/10 text-lg text-red-600 hover:bg-red-500/15 hover:text-red-800"
+                  onClick={() => setConfirmCancelOpen(true)}
+                />
+
+                <ActionButton
+                  icon={<MessageCircle className="h-5 w-5" />}
+                  title="Enviar recordatorio"
+                  description="Enviar un mensaje por WhatsApp al cliente."
+                  className="border-sky-500/40 bg-sky-500/10 text-lg text-sky-600 hover:bg-sky-500/15 hover:text-sky-800"
+                  onClick={sendWhatsappReminder}
+                />
+
+                <ActionButton
+                  icon={<AlertTriangle className="h-5 w-5" />}
+                  title="Marcar como No Show"
+                  description="El cliente no vino y no canceló."
+                  className="border-amber-500/40 bg-amber-500/10 text-lg text-amber-600 hover:bg-amber-500/15 hover:text-amber-800"
+                  onClick={() => {
+                    updateStatus('NOSHOW');
+                  }}
+                />
+              </div>
+            </section>
+          )}
+
+          <ResponsiveDialogFooter className="data-[variant=drawer]:px-0">
+            <ResponsiveDialogClose asChild>
+              <Button variant="outline" className="data-[variant=drawer]:h-11">
+                Cerrar
+              </Button>
+            </ResponsiveDialogClose>
+          </ResponsiveDialogFooter>
         </ResponsiveDialogContent>
       </ResponsiveDialog>
-    );
+      {cancelConfirmDialog}
-  }
+    </>
-
-  return (
-    <ResponsiveDialog open={bookingToolsOpen} onOpenChange={(open) => !open && closeBookingTools()}>
-      <ResponsiveDialogContent
-        className="data-[variant=dialog]:max-w-5xl data-[variant=drawer]:max-h-[92dvh] data-[variant=drawer]:overflow-y-auto data-[variant=drawer]:px-4 data-[variant=drawer]:pb-5"
-        onOpenAutoFocus={(event) => event.preventDefault()}
-      >
-        <ResponsiveDialogHeader className="data-[variant=drawer]:px-0 data-[variant=drawer]:text-left">
-          <ResponsiveDialogTitle>Detalles de la reserva</ResponsiveDialogTitle>
-          <ResponsiveDialogDescription>
-            Administra la reserva y su estado.
-          </ResponsiveDialogDescription>
-        </ResponsiveDialogHeader>
-
-        <section className="mx-0 px-0 pt-3 pb-3 sm:-mx-6 sm:px-6 sm:pb-5">
-          <div className="grid grid-cols-1 gap-3 sm:grid-cols-3 sm:gap-0">
-            <DetailItem
-              icon={<MapPin className="h-5 w-5" />}
-              label="Cancha"
-              value={selectedSegment?.booking?.courtName ?? '-'}
-              helper={selectedSegment?.booking?.sport?.name}
-              withDivider
-            />
-
-            <DetailItem
-              icon={<BadgeCheck className="h-5 w-5" />}
-              label="Estado actual"
-              value={status.label}
-              valueClassName="text-emerald-400 uppercase dark:text-emerald-500"
-              withDivider
-            />
-
-            <DetailItem
-              icon={<User className="h-5 w-5" />}
-              label="Cliente"
-              value={selectedSegment?.booking?.customerName ?? '-'}
-            />
-
-            <DetailItem
-              icon={<Clock className="h-5 w-5" />}
-              label="Fecha"
-              value={`${formatDate(selectedSegment?.booking?.date)}`}
-              withDivider
-              className="sm:pt-10"
-            />
-
-            <DetailItem
-              icon={<Clock className="h-5 w-5" />}
-              label="Hora"
-              value={`${selectedSegment?.booking?.startTime} a ${selectedSegment?.booking?.endTime}`}
-              withDivider
-              className="sm:pt-10"
-            />
-
-            <DetailItem
-              icon={<Phone className="h-5 w-5" />}
-              label="Teléfono"
-              value={selectedSegment?.booking?.customerPhone ?? '-'}
-              className="sm:pt-10"
-            />
-          </div>
-        </section>
-
-        <Separator className="dark:bg-slate-800 bg-slate-300" />
-
-        <section className="space-y-3">
-          <div>
-            <h3 className="font-medium text-slate-100">Acciones disponibles</h3>
-            <p className="text-sm text-slate-400">
-              Elegí qué hacer según lo que ocurrió con el cliente.
-            </p>
-          </div>
-          <div className="grid gap-3 sm:grid-cols-2">
-            <ActionButton
-              icon={<CheckCircle2 className="h-5 w-5" />}
-              title="Completar reserva"
-              description="El cliente se presentó para usar la cancha."
-              className="border-emerald-500/40 bg-emerald-500/10 text-lg text-emerald-600 hover:bg-emerald-500/15 hover:text-emerald-800"
-              onClick={() => {
-                updateStatus('COMPLETED');
-              }}
-            />
-
-            <ActionButton
-              icon={<XCircle className="h-5 w-5" />}
-              title="Cancelar reserva"
-              description="El cliente avisó que no va a venir. La cancha vuelve a estar disponible."
-              className="border-red-500/40 bg-red-500/10 text-lg text-red-600 hover:bg-red-500/15 hover:text-red-800"
-              onClick={() => {
-                updateStatus('CANCELLED');
-              }}
-            />
-
-            <ActionButton
-              icon={<MessageCircle className="h-5 w-5" />}
-              title="Enviar recordatorio"
-              description="Enviar un mensaje por WhatsApp al cliente."
-              className="border-sky-500/40 bg-sky-500/10 text-lg text-sky-600 hover:bg-sky-500/15 hover:text-sky-800"
-              onClick={sendWhatsappReminder}
-            />
-
-            <ActionButton
-              icon={<AlertTriangle className="h-5 w-5" />}
-              title="Marcar como No Show"
-              description="El cliente no vino y no canceló."
-              className="border-amber-500/40 bg-amber-500/10 text-lg text-amber-600 hover:bg-amber-500/15 hover:text-amber-800"
-              onClick={() => {
-                updateStatus('NOSHOW');
-              }}
-            />
-          </div>
-        </section>
-
-        <ResponsiveDialogFooter className="data-[variant=drawer]:px-0">
-          <ResponsiveDialogClose asChild>
-            <Button variant="outline" className="data-[variant=drawer]:h-11">
-              Cerrar
-            </Button>
-          </ResponsiveDialogClose>
-        </ResponsiveDialogFooter>
-      </ResponsiveDialogContent>
-    </ResponsiveDialog>
   );
 }
 
@@ -321,42 +385,44 @@ function MobileBookingToolsSheet({
         </section>
       </div>
 
-      <section className="shrink-0 border-t border-border/70 bg-popover/95 px-4 py-3">
+      {booking?.status !== 'COMPLETED' && (
-        <h3 className="text-sm font-medium">Acciones</h3>
+        <section className="shrink-0 border-t border-border/70 bg-popover/95 px-4 py-3">
-        <div className="mt-3 grid grid-cols-2 gap-2">
+          <h3 className="text-sm font-medium">Acciones</h3>
-          <MobileActionButton
+          <div className="mt-3 grid grid-cols-2 gap-2">
-            icon={<CheckCircle2 className="size-5" />}
+            <MobileActionButton
-            label="Completar"
+              icon={<CheckCircle2 className="size-5" />}
-            className="border-primary/45 bg-primary/12 text-primary"
+              label="Completar"
-            onClick={onComplete}
+              className="border-primary/45 bg-primary/12 text-primary"
-          />
+              onClick={onComplete}
-          <MobileActionButton
+            />
-            icon={<MessageCircle className="size-5" />}
+            <MobileActionButton
-            label="Recordar"
+              icon={<MessageCircle className="size-5" />}
-            className="border-reserved/45 bg-reserved/12 text-reserved"
+              label="Recordar"
-            onClick={onReminder}
+              className="border-reserved/45 bg-reserved/12 text-reserved"
-          />
+              onClick={onReminder}
-          <MobileActionButton
+            />
-            icon={<XCircle className="size-5" />}
+            <MobileActionButton
-            label="Cancelar"
+              icon={<XCircle className="size-5" />}
-            className="border-destructive/45 bg-destructive/12 text-destructive"
+              label="Cancelar"
-            onClick={onCancel}
+              className="border-destructive/45 bg-destructive/12 text-destructive"
-          />
+              onClick={onCancel}
-          <MobileActionButton
+            />
-            icon={<AlertTriangle className="size-5" />}
+            <MobileActionButton
-            label="No show"
+              icon={<AlertTriangle className="size-5" />}
-            className="border-warning/50 bg-warning/12 text-warning"
+              label="No show"
-            onClick={onNoShow}
+              className="border-warning/50 bg-warning/12 text-warning"
-          />
+              onClick={onNoShow}
-        </div>
+            />
-        <ResponsiveDialogFooter className="px-0 pb-0 pt-3">
+          </div>
-          <ResponsiveDialogClose asChild>
+          <ResponsiveDialogFooter className="px-0 pb-0 pt-3">
-            <Button variant="outline" className="h-11 w-full rounded-lg">
+            <ResponsiveDialogClose asChild>
-              Cerrar
+              <Button variant="outline" className="h-11 w-full rounded-lg">
-            </Button>
+                Cerrar
-          </ResponsiveDialogClose>
+              </Button>
-        </ResponsiveDialogFooter>
+            </ResponsiveDialogClose>
-      </section>
+          </ResponsiveDialogFooter>
+        </section>
+      )}
     </div>
   );
 }

apps/frontend/src/features/public-booking/components/share-whatsapp-button.tsx

@@ -6,7 +6,8 @@ type ShareWhatsappButtonProps = {
   confirmation: PublicBookingConfirmation;
 };
 
-function formatDateLabel(isoDate: string) {
+function formatDateLabel(isoDate: string | null | undefined) {
+  if (!isoDate) return '';
   const [year, month, day] = isoDate.split('-').map(Number);
   const date = new Date(year, (month ?? 1) - 1, day ?? 1);
 
@@ -61,16 +62,21 @@ export function ShareWhatsappButton({ confirmation }: ShareWhatsappButtonProps)
       className="h-12 w-full rounded-xl border-slate-200 bg-white text-sm font-semibold text-slate-900 hover:bg-slate-50 sm:text-base"
       asChild
     >
-      <a href={whatsappUrl} target="_blank" rel="noopener noreferrer">
+      <a
+        href={whatsappUrl}
+        target="_blank"
+        rel="noopener noreferrer"
+        title="Compartir por WhatsApp"
+      >
         <svg
           viewBox="0 0 24 24"
           aria-hidden="true"
-          className="size-4"
+          className="size-5"
           style={{ color: `#${siWhatsapp.hex}` }}
         >
           <path d={siWhatsapp.path} fill="currentColor" />
         </svg>
-        Compartir por WhatsApp
+        <span className="sm:hidden">Compartir por WhatsApp</span>
       </a>
     </Button>
   );

apps/frontend/src/features/public-booking/public-booking-confirmation-page.tsx

@@ -1,7 +1,17 @@
 import PlayzerIcon from '@/assets/playzer-favicon-512-transparent.png';
 import { Button } from '@/components/ui/button';
-import { ApiClientError, apiClient } from '@/lib/api-client';
+import { Input } from '@/components/ui/input';
-import { useQuery } from '@tanstack/react-query';
+import {
+  ResponsiveDialog,
+  ResponsiveDialogClose,
+  ResponsiveDialogContent,
+  ResponsiveDialogDescription,
+  ResponsiveDialogFooter,
+  ResponsiveDialogHeader,
+  ResponsiveDialogTitle,
+} from '@/components/ui/responsive-dialog';
+import { apiClient } from '@/lib/api-client';
+import { useMutation, useQuery } from '@tanstack/react-query';
 import { useNavigate } from '@tanstack/react-router';
 import {
   AlertCircle,
@@ -12,7 +22,9 @@ import {
   LoaderCircle,
   Receipt,
   Trophy,
+  XCircle,
 } from 'lucide-react';
+import { useState } from 'react';
 import { ShareWhatsappButton } from './components/share-whatsapp-button';
 
 type PublicBookingConfirmationPageProps = {
@@ -21,14 +33,12 @@ type PublicBookingConfirmationPageProps = {
 };
 
 function extractMessage(error: unknown, fallback: string) {
-  if (error instanceof ApiClientError) {
+  const msg = (error as { message?: string } | undefined)?.message;
-    return error.message || fallback;
+  return msg || fallback;
-  }
-
-  return fallback;
 }
 
-function formatDateLabel(isoDate: string) {
+function formatDateLabel(isoDate: string | undefined | null) {
+  if (!isoDate) return '';
   const [year, month, day] = isoDate.split('-').map(Number);
   const date = new Date(year, (month ?? 1) - 1, day ?? 1);
 
@@ -58,23 +68,70 @@ export function PublicBookingConfirmationPage({
   bookingCode,
 }: PublicBookingConfirmationPageProps) {
   const navigate = useNavigate();
+  const [cancelDialogOpen, setCancelDialogOpen] = useState(false);
+  const [customerPhone, setCustomerPhone] = useState('');
+  const [cancelError, setCancelError] = useState<string | null>(null);
+  const [cancelledBooking, setCancelledBooking] = useState<{
+    date: string;
+    startTime: string;
+    endTime: string;
+    courtName: string;
+    sport: { name: string };
+    bookingCode: string;
+    price: number;
+    complexName: string;
+  } | null>(null);
+
   const confirmationQuery = useQuery({
     queryKey: ['public-booking-confirmation', complexSlug, bookingCode],
     queryFn: () => apiClient.publicBookings.getConfirmation(complexSlug, bookingCode),
   });
 
+  const cancelMutation = useMutation({
+    mutationFn: (phone: string) =>
+      apiClient.publicBookings.cancelPublic(complexSlug, {
+        bookingCode,
+        customerPhone: phone,
+      }),
+  });
+
+  const handleCancelClick = () => {
+    cancelMutation.reset();
+    setCustomerPhone('');
+    setCancelError(null);
+    setCancelDialogOpen(true);
+  };
+
+  const handleConfirmCancel = async () => {
+    setCancelError(null);
+    try {
+      const data = await cancelMutation.mutateAsync(customerPhone);
+      setCancelledBooking(data);
+      setCancelDialogOpen(false);
+      setCustomerPhone('');
+    } catch (error: unknown) {
+      console.error('[Cancel]', error);
+      setCancelError(
+        (error as { message?: string } | undefined)?.message ?? 'No pudimos cancelar la reserva.'
+      );
+    }
+  };
+
+  const isCancelled = cancelledBooking !== null;
+  const displayData = cancelledBooking ?? confirmationQuery.data;
+
   return (
     <main className="min-h-screen bg-[#edf7f4] text-[#111827]">
       <div className="mx-auto flex min-h-screen w-full max-w-3xl items-center px-4 py-8 sm:px-6">
         <section className="w-full rounded-[28px] border border-emerald-950/10 bg-white p-5 shadow-[0_24px_70px_rgba(15,23,42,0.12)] sm:p-8">
-          {confirmationQuery.isLoading && (
+          {confirmationQuery.isLoading && !cancelledBooking && (
             <div className="flex items-center gap-3 text-sm text-slate-500">
               <LoaderCircle className="size-5 animate-spin text-emerald-600" />
               Cargando confirmación...
             </div>
           )}
 
-          {confirmationQuery.isError && (
+          {confirmationQuery.isError && !cancelledBooking && (
             <div className="flex gap-3 rounded-2xl border border-red-200 bg-red-50 p-4 text-sm text-red-700">
               <AlertCircle className="mt-0.5 size-5 shrink-0" />
               <p>
@@ -86,16 +143,23 @@ export function PublicBookingConfirmationPage({
             </div>
           )}
 
-          {confirmationQuery.data && (
+          {displayData && (
             <div className="space-y-6">
               <div className="flex flex-col gap-4 sm:flex-row sm:items-start sm:justify-between">
                 <div>
-                  <div className="inline-flex items-center gap-2 rounded-full bg-emerald-50 px-3 py-1 text-xs font-semibold tracking-[0.14em] text-emerald-700 uppercase">
+                  {isCancelled ? (
-                    <CheckCircle2 className="size-4" />
+                    <div className="inline-flex items-center gap-2 rounded-full bg-red-50 px-3 py-1 text-xs font-semibold tracking-[0.14em] text-red-600 uppercase">
-                    Reserva confirmada
+                      <XCircle className="size-4" />
-                  </div>
+                      Reserva cancelada
+                    </div>
+                  ) : (
+                    <div className="inline-flex items-center gap-2 rounded-full bg-emerald-50 px-3 py-1 text-xs font-semibold tracking-[0.14em] text-emerald-700 uppercase">
+                      <CheckCircle2 className="size-4" />
+                      Reserva confirmada
+                    </div>
+                  )}
                   <h1 className="mt-3 text-2xl font-bold tracking-tight sm:text-3xl">
-                    {confirmationQuery.data.complexName}
+                    {displayData.complexName}
                   </h1>
                 </div>
                 <div className="flex items-center gap-2 text-slate-600">
@@ -112,17 +176,17 @@ export function PublicBookingConfirmationPage({
                       Tu turno
                     </p>
                     <p className="mt-3 text-2xl font-black leading-tight tracking-tight text-slate-950 sm:text-4xl">
-                      {formatDateLabel(confirmationQuery.data.date)}
+                      {formatDateLabel(displayData.date)}
                     </p>
                     <p className="mt-2 flex items-center gap-2 text-3xl font-black leading-none text-emerald-700 sm:text-5xl">
                       <Clock3 className="size-7 sm:size-9" />
-                      {confirmationQuery.data.startTime} - {confirmationQuery.data.endTime}
+                      {displayData.startTime} - {displayData.endTime}
                     </p>
                   </div>
                   <div className="rounded-2xl border border-emerald-600/20 bg-white/80 px-4 py-3 sm:min-w-40 sm:text-right">
                     <p className="text-xs font-medium text-slate-500">Precio del turno</p>
                     <p className="mt-1 text-2xl font-bold text-slate-950">
-                      {formatBookingPrice(confirmationQuery.data.price)}
+                      {formatBookingPrice(displayData.price)}
                     </p>
                   </div>
                 </div>
@@ -136,7 +200,7 @@ export function PublicBookingConfirmationPage({
                       Cancha
                     </p>
                     <p className="mt-2 text-base font-semibold text-slate-950">
-                      {confirmationQuery.data.courtName} · {confirmationQuery.data.sport.name}
+                      {displayData.courtName} · {displayData.sport.name}
                     </p>
                   </div>
                   <div className="bg-white p-4">
@@ -145,32 +209,90 @@ export function PublicBookingConfirmationPage({
                       Código de reserva
                     </p>
                     <p className="mt-2 font-mono text-lg font-bold tracking-[0.18em] text-slate-950">
-                      {confirmationQuery.data.bookingCode}
+                      {displayData.bookingCode}
                     </p>
                   </div>
                 </div>
               </div>
 
-              <div className="grid gap-3 sm:grid-cols-2">
+              {isCancelled ? (
-                <ShareWhatsappButton confirmation={confirmationQuery.data} />
+                <div className="rounded-2xl bg-red-50 p-4 text-center text-sm text-red-700">
-                <Button
+                  Esta reserva fue cancelada. Te enviamos un email con los detalles de la
-                  type="button"
+                  cancelación.
-                  className="h-12 w-full rounded-xl bg-emerald-600 text-sm font-semibold text-white hover:bg-emerald-500 sm:text-base"
+                </div>
-                  onClick={() => {
+              ) : (
-                    void navigate({
+                <div className="grid grid-cols-3 gap-2 sm:gap-3">
-                      to: '/$complexSlug/booking',
+                  <ShareWhatsappButton confirmation={confirmationQuery.data!} />
-                      params: { complexSlug },
+                  <Button
-                    });
+                    type="button"
-                  }}
+                    variant="outline"
-                >
+                    className="h-12 w-full rounded-xl border-red-200 text-sm font-semibold text-red-600 hover:bg-red-50 hover:text-red-700 sm:text-base"
-                  Hacer otra reserva
+                    onClick={handleCancelClick}
-                  <ArrowRight className="size-4" />
+                  >
-                </Button>
+                    Cancelar
-              </div>
+                  </Button>
+                  <Button
+                    type="button"
+                    className="h-12 w-full rounded-xl bg-emerald-600 text-sm font-semibold text-white hover:bg-emerald-500 sm:text-base"
+                    onClick={() => {
+                      void navigate({
+                        to: '/$complexSlug/booking',
+                        params: { complexSlug },
+                      });
+                    }}
+                  >
+                    <span className="hidden sm:inline">Hacer otra reserva</span>
+                    <span className="sm:hidden">Otra</span>
+                    <ArrowRight className="size-4" />
+                  </Button>
+                </div>
+              )}
             </div>
           )}
         </section>
       </div>
+
+      <ResponsiveDialog open={cancelDialogOpen} onOpenChange={setCancelDialogOpen}>
+        <ResponsiveDialogContent>
+          <ResponsiveDialogHeader>
+            <ResponsiveDialogTitle>Cancelar reserva</ResponsiveDialogTitle>
+            <ResponsiveDialogDescription>
+              Ingresá el número de teléfono que usaste al hacer la reserva para confirmar la
+              cancelación.
+            </ResponsiveDialogDescription>
+          </ResponsiveDialogHeader>
+
+          <div className="px-6 pb-2">
+            <Input
+              type="tel"
+              placeholder="Ej: 1134567890"
+              value={customerPhone}
+              onChange={(e) => {
+                setCustomerPhone(e.target.value);
+                setCancelError(null);
+              }}
+            />
+            {cancelError && <p className="mt-2 text-sm text-red-600">{cancelError}</p>}
+          </div>
+
+          <ResponsiveDialogFooter>
+            <ResponsiveDialogClose asChild>
+              <Button variant="outline">Volver</Button>
+            </ResponsiveDialogClose>
+            <Button
+              variant="destructive"
+              disabled={!customerPhone.trim() || cancelMutation.isPending}
+              onClick={handleConfirmCancel}
+            >
+              {cancelMutation.isPending ? (
+                <LoaderCircle className="size-4 animate-spin" />
+              ) : (
+                'Sí, cancelar reserva'
+              )}
+            </Button>
+          </ResponsiveDialogFooter>
+        </ResponsiveDialogContent>
+      </ResponsiveDialog>
     </main>
   );
 }

apps/frontend/src/features/public-booking/public-booking-page.tsx

@@ -62,7 +62,7 @@ const bookingFormSchema = z.object({
     .trim()
     .min(6, 'Ingresá un teléfono válido.')
     .max(30, 'El teléfono no puede superar los 30 caracteres.'),
-  customerEmail: z.string().email('Ingresá un email válido.').optional().or(z.literal('')),
+  customerEmail: z.string().email('Ingresá un email válido.'),
 });
 
 type BookingFormValues = z.infer<typeof bookingFormSchema>;
@@ -1297,7 +1297,7 @@ function SelectedSlotCard(props: BookingShellProps & { compact?: boolean }) {
 
           <Field data-invalid={Boolean(errors.customerEmail)}>
             <FieldLabel htmlFor="customerEmail" className="text-white/76">
-              Email <span className="text-white/40 font-normal">(opcional)</span>
+              Email
             </FieldLabel>
             <Input
               id="customerEmail"
@@ -1445,7 +1445,7 @@ export function PublicBookingPage({ complexSlug }: PublicBookingPageProps) {
         startTime: selectedSlot.startTime,
         customerName: payload.customerName,
         customerPhone: payload.customerPhone,
-        customerEmail: payload.customerEmail || undefined,
+        customerEmail: payload.customerEmail,
       });
     },
   });

apps/frontend/src/lib/api-client.ts

@@ -52,6 +52,7 @@ export const apiClient = {
     getAvailability: api.getAvailability,
     create: api.createPublic,
     getConfirmation: api.getConfirmation,
+    cancelPublic: api.cancelPublic,
   },
   adminBookings: {
     listByComplex: api.listByComplex,

apps/frontend/src/lib/api/http.ts

@@ -10,13 +10,35 @@ export const http: AxiosInstance = axios.create({
 });
 
 function extractMessage(details: unknown, fallback: string): string {
-  if (
+  if (typeof details === 'object' && details) {
-    typeof details === 'object' &&
+    if ('message' in details && typeof details.message === 'string') {
-    details &&
+      return details.message;
-    'message' in details &&
+    }
-    typeof details.message === 'string'
+    if ('detail' in details && typeof details.detail === 'string') {
-  ) {
+      return details.detail;
-    return details.message;
+    }
+    if ('error' in details && typeof details.error === 'object' && details.error) {
+      const zodError = details.error as Record<string, unknown>;
+      if (Array.isArray(zodError.issues) && zodError.issues.length > 0) {
+        const firstIssue = zodError.issues[0] as { message?: string };
+        if (typeof firstIssue.message === 'string') return firstIssue.message;
+      }
+      if (typeof zodError.message === 'string') {
+        try {
+          const parsed = JSON.parse(zodError.message);
+          if (
+            Array.isArray(parsed) &&
+            parsed.length > 0 &&
+            typeof parsed[0]?.message === 'string'
+          ) {
+            return parsed[0].message;
+          }
+        } catch {
+          /* not JSON, use raw string */
+        }
+        return zodError.message;
+      }
+    }
   }
   return fallback;
 }

apps/frontend/src/lib/api/index.ts

@@ -8,6 +8,7 @@ export * as sports from './resources/sports';
 export * as plans from './resources/plans';
 
 export {
+  cancelPublic,
   getAvailability,
   createPublic,
   getConfirmation,

apps/frontend/src/lib/api/resources/bookings.ts

@@ -1,5 +1,6 @@
 import type {
   AdminBooking,
+  CancelPublicBookingInput,
   CreateAdminBookingInput,
   CreatePublicBookingInput,
   PublicAvailabilityResponse,
@@ -51,6 +52,14 @@ export async function createAdmin(complexId: string, payload: CreateAdminBooking
   return response.data;
 }
 
+export async function cancelPublic(complexSlug: string, payload: CancelPublicBookingInput) {
+  const response = await http.post<PublicBooking>(
+    `/api/public-bookings/complex/${complexSlug}/cancel`,
+    payload
+  );
+  return response.data;
+}
+
 export async function updateStatus(bookingId: string, payload: UpdateAdminBookingStatusInput) {
   const response = await http.patch<AdminBooking>(
     `/api/admin-bookings/${bookingId}/status`,

packages/api-contract/src/admin-booking.ts

@@ -25,7 +25,7 @@ export const adminBookingSchema = z.object({
   endTime: z.string().regex(TIME_REGEX),
   customerName: z.string(),
   customerPhone: z.string(),
-  customerEmail: z.string().optional(),
+  customerEmail: z.string(),
   price: z.number().nonnegative(),
   status: bookingStatusSchema,
   createdAt: z.string().datetime(),
@@ -56,9 +56,7 @@ export const createAdminBookingSchema = z.object({
     .max(30, 'El telefono no puede superar los 30 caracteres.'),
   customerEmail: z
     .string()
-    .email('El email ingresado no es valido.')
+    .email('El email ingresado no es valido.'),
-    .optional()
-    .or(z.literal('')),
 })
 
 export const updateAdminBookingStatusSchema = z.object({

packages/api-contract/src/index.ts

@@ -98,9 +98,11 @@ export {
   publicBookingSchema,
   publicBookingSlotSchema,
   publicBookingSportSchema,
+  cancelPublicBookingSchema,
 } from './public-booking'
 export type {
   CreatePublicBookingInput,
+  CancelPublicBookingInput,
   PublicAvailabilityCourt,
   PublicAvailabilityQuery,
   PublicAvailabilityResponse,

packages/api-contract/src/public-booking.ts

@@ -59,9 +59,16 @@ export const createPublicBookingSchema = z.object({
     .max(30, 'El telefono no puede superar los 30 caracteres.'),
   customerEmail: z
     .string()
-    .email('El email ingresado no es valido.')
+    .email('El email ingresado no es valido.'),
-    .optional()
+})
-    .or(z.literal('')),
+
+export const cancelPublicBookingSchema = z.object({
+  bookingCode: z.string().regex(BOOKING_CODE_REGEX, 'El codigo de reserva no es valido.'),
+  customerPhone: z
+    .string()
+    .trim()
+    .min(6, 'El telefono debe tener al menos 6 caracteres.')
+    .max(30, 'El telefono no puede superar los 30 caracteres.'),
 })
 
 export const publicBookingSchema = z.object({
@@ -78,7 +85,7 @@ export const publicBookingSchema = z.object({
   endTime: z.string().regex(TIME_REGEX),
   customerName: z.string(),
   customerPhone: z.string(),
-  customerEmail: z.string().optional(),
+  customerEmail: z.string(),
   status: z.enum(['CONFIRMED', 'CANCELLED', 'COMPLETED']),
   price: z.number().nonnegative(),
   createdAt: z.string().datetime(),
@@ -96,7 +103,7 @@ export const publicBookingConfirmationSchema = z.object({
   courtName: z.string(),
   sport: publicBookingSportSchema,
   status: z.enum(['CONFIRMED', 'CANCELLED', 'COMPLETED']),
-  customerEmail: z.string().optional(),
+  customerEmail: z.string(),
   createdAt: z.string().datetime(),
 })
 
@@ -106,5 +113,6 @@ export type PublicBookingSlot = z.infer<typeof publicBookingSlotSchema>
 export type PublicAvailabilityCourt = z.infer<typeof publicAvailabilityCourtSchema>
 export type PublicAvailabilityResponse = z.infer<typeof publicAvailabilityResponseSchema>
 export type CreatePublicBookingInput = z.infer<typeof createPublicBookingSchema>
+export type CancelPublicBookingInput = z.infer<typeof cancelPublicBookingSchema>
 export type PublicBooking = z.infer<typeof publicBookingSchema>
 export type PublicBookingConfirmation = z.infer<typeof publicBookingConfirmationSchema>